Refund & Cancellation Policy

1. General Policy — No Refunds

Payments made for Talvera Orbit licenses — whether monthly (₹199) or annual (₹1,999) — are non-refundable once the license key has been issued and activated on a machine.

This includes, but is not limited to:

• Change of mind after purchase
• Switching to a different software
• Not using the software after activation
• Failure to renew or forgetting the subscription end date
• Trial period not used before purchasing

We strongly recommend using the 14-day free trial before purchasing to evaluate whether the Software meets your needs.

2. Refunds for Technical Issues

A refund will be considered only if all of the following conditions are met:

• You report a technical issue within 7 days of the date of purchase.
• The issue is reproducible and verified by our support team to be a defect in the Software.
• Our support team is unable to resolve the issue within 5 business days of the report.
• The issue is not caused by your hardware, operating system, antivirus, or third-party software conflicts.

If all conditions are satisfied, a full refund of the amount paid will be processed to the original payment method within 7–10 business days.

3. Cancellation Policy

Talvera Orbit subscriptions are not auto-renewed. You are not required to cancel. Your license simply expires at the end of the paid period, and access is suspended until you purchase a renewal.

If you do not wish to continue, you simply do not renew. No cancellation action is required.

4. How to Request a Refund

To raise a refund request for a technical issue, email us at:

5. Governing Law

This policy is governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.