Privacy Policy

Last updated: March 2025

Your data stays on your machine

All billing data, customer records, inventory, and sales history are stored locally on your Windows PC in an SQLite database. Talvera Solutions LLP cannot access, view, or share your business data.

1. Information We Collect

On the website (talveraorbit.com):

  • Business/outlet name and mobile number (for account creation)
  • Payment information (processed by Razorpay — we do not store card details)
  • License key and machine identifier (for license binding)

In the desktop application:

  • All data (products, customers, sales, expenses) is stored only on your local device
  • License validation sends only your license key and machine ID to our server
  • No billing or customer data is ever sent to our servers

2. How We Use Your Information

  • To create and manage your license account
  • To validate your license and prevent unauthorised use
  • To process payments and issue invoices
  • To send important product updates or support responses (only when contacted)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage & Security

  • Account data is stored in Supabase (hosted on AWS, with encryption at rest)
  • Passwords are hashed using bcrypt — we cannot recover your password
  • All communication between the app and our servers uses HTTPS

4. Third-Party Services

We use the following third-party services:

  • Razorpay — payment processing (subject to Razorpay's privacy policy)
  • Supabase — database and authentication infrastructure
  • Vercel — website hosting

5. Your Rights

You may request at any time:

  • Access to the personal data we hold about you
  • Deletion of your account and associated data
  • Correction of incorrect information

To exercise these rights, contact us at kanchan.yadav@talverasolutions.com.

6. Contact

Legal Entity: Talvera Solutions LLP

GST Number: 27AAYFT7674F1Z9

Address: 301, Runwal Greens, next to Fortis Hospital, GMLR, Mulund West, Mumbai – 400078, India

Email: kanchan.yadav@talverasolutions.com